Practical analysis of business problems, processes, requirements and opportunities for improvement.
Poor business decisions rarely destroy a company overnight. More often, they quietly reduce profitability, create unnecessary complexity and consume resources that could have been used elsewhere. A new system is purchased but barely used. A team is expanded before anyone checks whether inefficient processes are creating the workload. A company enters a new market without
The Cost of Poor Business Decisions Read More »
What Does a Well-Defined Business Problem Look Like? A useful problem statement should explain what is happening, where it is happening, who is affected and what impact it is having on the business. It should not describe the preferred solution before the problem has been understood. For example, “We need a new CRM system” is
Before You Buy Software, Hire Staff or Spend More: Define the Problem First Read More »
Sales are falling, so the marketing budget is increased. Projects are delayed, so another project management tool is introduced. Employees seem overloaded, so more people are hired. Customer complaints are rising, so a new customer service system is purchased. These actions can look logical because they create movement, activity and the impression that something is
Why Most Business Problems Are Symptoms, Not Causes Read More »
