September 2026

Revenue Is Growing — So Why Is the Business Still Struggling?

Revenue growth is usually treated as good news. More customers, more sales and a larger top-line figure can make a business look as though it is moving in the right direction. But revenue on its own does not tell us whether the company is becoming healthier, more profitable or more resilient. A business can grow

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The Cost of Poor Business Decisions

Poor business decisions rarely destroy a company overnight. More often, they quietly reduce profitability, create unnecessary complexity and consume resources that could have been used elsewhere. A new system is purchased but barely used. A team is expanded before anyone checks whether inefficient processes are creating the workload. A company enters a new market without

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Gen Z Is Struggling to Enter the Job Market — and It’s Not Just About Their Reputation

Gen Z is entering the workforce in growing numbers, but starting a career is becoming more difficult than it was only a few years ago. Earlier research, including a 2024 survey by Intelligent, showed that some employers were hesitant about younger candidates and raised concerns about communication, resilience to feedback and expectations around work. By

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Before You Buy Software, Hire Staff or Spend More: Define the Problem First

What Does a Well-Defined Business Problem Look Like? A useful problem statement should explain what is happening, where it is happening, who is affected and what impact it is having on the business. It should not describe the preferred solution before the problem has been understood. For example, “We need a new CRM system” is

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Why Most Business Problems Are Symptoms, Not Causes

Sales are falling, so the marketing budget is increased. Projects are delayed, so another project management tool is introduced. Employees seem overloaded, so more people are hired. Customer complaints are rising, so a new customer service system is purchased. These actions can look logical because they create movement, activity and the impression that something is

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How Innovation Has Changed the Way Businesses Operate

Technology has never stood still. Every decade has introduced innovations that transformed how organisations communicate, operate and compete. From the first computers to artificial intelligence, each breakthrough has reshaped business and created new opportunities for growth. 1950s The Beginning of Commercial Computing The first commercial computers introduced automated calculations, replacing manual data processing and laying

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